Why SERVPRO

3/1/2022 (Permalink)

When disaster strikes in your home or property, you are faced with a choice between many restoration companies in your area. There are many important factors you should consider before making a final decision. Most instances of water damage, fire damage, and mold remediation are stressful from the beginning and your choice of a company to remedy the issues can determine how stressful your situation will be moving forward. Here are some key factors that should be considered.

1. How Long Has the Company Been in Business?

New restoration companies come along quite often. There is a benefit to using a company that has been around for years and established an extensive amount of experience performing jobs in your specific area. For 25 plus years, our locally owned and independently operated franchise has been servicing and building amazing relationships in all of Santa Rosa County.  Going with a company with years of experience usually means that there is a greater chance of reviews being available as well.

2. How Are the Company’s Reviews Online?

Reading reviews before deciding on a company is a great way to get foresight on how well services will be provided for you. Aside from looking for good reviews, also check to see how many reviews the company is getting. It is easy, even for a bad company, to get a few good reviews. However, having a high overall review rating with a large number of reviews usually shows that customers tend to have a positive experience with that company’s reviews. Even the best company can have a few bad reviews. In these cases, see if the company has responded to the review and offered any reasonable solutions. If bad reviews are common for the company, it may be best to find an alternative. Some good places to search for reviews include Google, Facebook, and Yelp

3. Does the Company Have Certifications?

Make sure the company you choose is certified and trained to handle the task at hand. For example, at SERVPRO of Santa Rosa County, our technicians are IICRC certified and trained to handle mold situations correctly, keeping the client’s and their own safety a priority. Part of this training is knowing how to keep an area contaminated with mold completely sealed off and contained so that non-affected areas remain so.

4. How Fast Can They Mobilize?

Hiring a restoration company that can quickly arrive when needed should be a huge factor in your decision. The extent of water damage to your property can increase dramatically the longer you have standing water present. SERVPRO of Santa Rosa County can be at your home fully equipped to extract and begin drying in an hour or less.

CALL 850-939-4700 AND SERVPRO OF SANTA ROSA COUNTY WILL ASSIST YOU WITH ANY OF YOUR CLEANING PROJECTS.