We had a water leak from our washing machine and SERVPRO responded immediately. They had a technician here in less than half an hour. Chris was so, so thorough and knew exactly what needed to be done to remediate everything for us. 48 hours later and it’s "Like it never even happened." Chris gets 5 stars from us!

Nick came out to assess damage from a faulty faucet in our kitchen that resulted in sudden water damage and mold. Before leaving he installed blowers and dehumidifiers so start drying the space out.

Crew Chief Chris Campbell and crew arrived a couple days later to start the remediation process. He and his team were on time and professional with each visit, keeping us informed with each step of the process. He was also very responsive to calls and text when we had questions.

While we still have a long road ahead of us with repairs/replacements I can’t think of a better team to have had our damage addressed by.

A toilet in my home overflowed all night when I woke up I woke up to ankle deep water in my bedroom.  The furniture in my sunken in den was floating.  They came in dried everything out and repaired my home this company just amazed me.  

Chris and Cody were awesome.  Polite, worked quickly and efficiently.  They left everything after my water loss neat and cleaned.  They cleaned my carpets after my water damage and they look better than they did before. 

They were amazing.  Our washing machine decided to flood our two story home, Nick and crew were out here immediately and provided the best customer service I've seen.  They saved our house from what could have been more significant damage.  They also worked seamlessly with our insurance company.  Would highly recommend. 

John and his crew came to our rescue! This man is not only professional, but kind and very helpful. He explained things and made me feel so secure with all that he was doing to help us. We are very pleased with work and the timely manner in which it was done. 

We experienced a rupture of a water filter while we were out of the house. The water ran for several hours, flooded kitchen, dining area, laundry and office and had begun to run into the garage. A call to SERVPRO Santa Rosa had a technician, John Miller, here within 15 minutes. He quickly put us at ease, eliminated the water and conducted tests to determine the extent of the damage. John is a most professional representative of SERVPRO. He conducted his duties in an outstanding manner including handling coordination between SERVPRO, and the USAA recommended contractor. There is no doubt in my mind as to who will be called or who recommended should another incident occur to us or a friend.

Kindness & professional about the job. 

I can only thank John and his guys for making a difficult situation as good as it could be. I think how fast they worked to get my place dry. They were great, exceeded expectations.

John was very professional and did a great job!

All was prompt and complete. 

We experienced a rupture of a water filter while we were out of the house. The water ran for several hours, flooded kitchen, dining area, laundry, office and had begun to run into the garage. A call to SERVPRO Santa Rosa had a technician, John Miller, here within 45 minutes. He quickly put us at ease, eliminated the water and conducted tests to determine the extent of the damage. John is a most professional representative of SERVPRO. He conducted his duties in an outstanding manner including handling coordination between SERVPRO, and the USAA recommended contractor. There is no doubt in my mind as to who will be called or who recommended should another such incident occur to us or a friend.

Nick was very professional and informative. I felt very comfortable with him handling my possessions. He made me feel like things were going to be ok.

WONDERFUL SERVICE!!!!!! I HAD A LOT OF WATER DAMAGE IN MY HOUSE. I CALLED THEY ANSWERED AND IT WAS ALL TAKEN CARE OF. STEVE, KATHY AND NICK ARE WONDERFUL PEOPLE TO WORK WITH. CHRISTIAN PEOPLE WITH A PROFESSIONAL WORK ETHIC. THEY TOOK CARE OF EVERYTHING. FROM CLEAN UP, REMOVABLE OF DEBRIS AND INSURANCE PAPERWORK. I WOULD NOT CALL ANY ONE ELSE. THE ARE THE BEST IN THE BUSINESS.

This is just a thanks for your professionalism, compassion, and generosity shown to my mother, Louise Lang. Your company was called to dry out a floor due to a water leak at my mothers house in Gulf Breeze recently. My mother lives alone since my father's stroke a few weeks ago. The responses was immediate, the equipment was installed and monitored, and after three days the problem was resolved. On top of all of that, your company declined to charge her for your service.

I was so impressed with the knowledge and professionalism of both John and Brad. I was treated with the utmost respect and they seemed truly concerned about my well being. I think they went above and beyond what was actually required.

Everyone was very professional and knowledgeable and explained everything along the way. Prompt to take care of flooding n house and day to day home checkups. Will certainly pass on the SERVPRO name to all.

Keep up the "outstanding" work!! Fast and courteous.

Great Staff!

Quick response. Knew what needed to be done & did it efficiently, professional, answered our questions.

I called SERVPRO because we had some minor water damage to our carpet and the padding. SERVPRO sent someone out the very day I called and even checked in with me during the day to assure me someone would be out. They tested the carpet for wetness and left me with a large fan to continue the drying process. The next step after drying (which took a couple days) was cleaning the water stain.